Last dispatch date for new orders over Christmas
Our last dispatch date for new orders before Christmas will be Wednesday 20 December 2017. Any new orders received after 12:00 pm on 20 December will be dispatched from 2 January onwards.
When normal dispatch timing resumes
Dispatches will resume as normal from Tuesday 2 January.
Processing of refunds and exchanges received over Christmas
Refunds and exchanges received after Wednesday 20 December will be processed as soon as possible after 2 January.
Responding to call back requests and emails
From 20 December to 2 January we will not be able respond to call back requests and emails but will handle them as soon as possible after we return on 2 January 2018.