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Christmas and New Year opening and dispatches

Last dispatch date for new orders over Christmas

Our last dispatch date for new orders before Christmas will be Wednesday 20 December 2017. Any new orders received after 12:00 pm on 20 December will be dispatched from 2 January onwards.

When normal dispatch timing resumes

Dispatches will resume as normal from Tuesday 2 January.

Processing of refunds and exchanges received over Christmas

Refunds and exchanges received after Wednesday 20 December will be processed as soon as possible after 2 January.

Responding to call back requests and emails

From 20 December to 2 January we will not be able respond to call back requests and emails but will handle them as soon as possible after we return on 2 January 2018.